Accessibility Statement

This statement was last updated on May 15, 2026

Pathfinder Professional Driver Training is committed to providing an inclusive, respectful, and accessible experience for all students, customers, website visitors, and members of the public.

We are committed to identifying, removing, and preventing barriers to accessibility in accordance with applicable accessibility and human rights legislation in British Columbia and Canada, including the Accessible British Columbia Act and the British Columbia Human Rights Code.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.0 / 2.1 / 2.2 guidelines, and have made the site accessible to the level of A / AA / AAA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Reduced the use of motion on the site
Ensured all videos, audio, and files on the site are accessible

OUR COMMITMENT

Pathfinder Professional Driver Training believes that everyone should have equal access to driver education services, information, and customer support regardless of disability, mobility, sensory limitations, learning differences, or other accessibility needs.

We strive to:

Provide respectful and inclusive customer service;
Improve accessibility in our services and communications;
Reduce barriers wherever reasonably possible;
Support students with diverse learning and accessibility needs;
Continually improve accessibility practices.

ACCESSIBLE CUSTOMER SERVICE

We are committed to providing customer service in a manner that respects the dignity and independence of all individuals.

We will make reasonable efforts to:

Communicate in ways that consider individual accessibility needs;
Provide clear and understandable information;
Accommodate reasonable accessibility requests during lessons or communications;
Allow support persons or assistive devices where appropriate;
Work collaboratively with students to identify suitable accommodations.

WEBSITE ACCESSIBILITY

Pathfinder Professional Driver Training is working toward improving the accessibility and usability of our website for all users.

We aim to follow recognized accessibility best practices, including reasonable efforts toward compatibility with:

Screen readers;
Keyboard navigation;
Mobile accessibility features;
Readable text and clear navigation structures.

Accessibility improvements may be ongoing as technology and standards evolve.

TRAINING & LEARNING ACCOMMODATIONS

Where reasonably possible, accommodations may be available for students with accessibility needs, including:

Additional instructional support;
Modified communication methods;
Flexible lesson pacing;
Alternative learning approaches;
Assistance with understanding lesson instructions.

Students are encouraged to discuss accommodation needs with us in advance so we can make reasonable efforts to assist.

ONGOING IMPROVEMENT

Pathfinder Professional Driver Training recognizes that accessibility is an ongoing process. We are committed to continually reviewing and improving our policies, practices, website accessibility, and customer service to better serve all individuals.

FEEDBACK & ACCESSIBILITY REQUESTS

We welcome feedback regarding accessibility and are committed to responding respectfully and promptly to concerns, suggestions, or requests for accommodation.

If you experience an accessibility barrier while using our services or website, please contact us:

Email: rpayne@pathfinderdrivertraining.com

Phone: 250-869-5119

We will make reasonable efforts to respond to accessibility feedback and accommodation requests in a timely manner.